comments-questionFrequently Asked Questions

Authentication

chevron-rightRoblox: "You are not allowed to use this application"hashtag

When you see this error when logging in via Roblox, it typically means that you are under the age of 13.

You cannot use BloxTech if you are 13 years or younger (this age may differ based on your country).

If you are 13+, check your account settings and update your birthdate accordingly.

Learn more herearrow-up-right.

chevron-rightError: Something went wrong, multiple accounts found for RobloxId. Please contact our support team.hashtag

This means that we have multiple BloxTech accounts in our database verified to one Roblox user.

This happened because you signed up using our old registration system a few years ago, and we were unable to migrate your account to avoid data loss.

Reach out to us over at Discord and we'll be happy to do a manual migration for you!


Do you have a question that's not listed above? We're happy to help! Check out Support to get in touch with a human.

Last updated

Was this helpful?